Examples of real emergencies: Gas leaks - call Transco immediately on 0800 111 999. Water leaks which can't be stopped by turning off an isolation valve/ stop tap. Burglaries which require doors or windows securing. Locked out of the property due to faulty/collapsed lock. Boiler breakdowns in extreme weather conditions. Electrical wiring/installations causing sparking or shocks. Examples of non-emergencies:
Blocked drains or sinks. Lost keys - you should call a locksmith at your own expense or wait until our office opens to see if we have spares. Broken kitchen appliances. Blown fuses or bulbs. Boiler breakdowns in mild weather conditions. |